How Amplitude handles security questionnaires with Wolfia's AI agent
Every enterprise software company knows the pain of vendor due diligence questionnaires. These lengthy security reviews can span hundreds of questions, each requiring precise, detailed responses about company security practices, infrastructure, and compliance measures. For Amplitude's GRC team, these questionnaires were becoming a massive challenge, especially during their end-of-year surge when renewal deadlines hit.
When a key team member left, Garrett Close, Head of GRC at Amplitude, found himself handling an overwhelming volume of security reviews alone. But thanks to Wolfia's AI agent, not only did the team maintain their response quality - they actually increased their throughput 4X while reducing the work to simply reviewing AI-generated answers.
From overwhelming to manageable
Vendor security questionnaires are a special kind of challenge. Each one can take days to complete, with questions spanning everything from encryption practices to employee security training. As Amplitude grew, they weren't just getting more questionnaires - they were getting longer and more complex ones from big enterprise customers.
"Before Wolfia, I'd spend hours writing answers for each questionnaire," says Garrett. "And for the technical questions, I'd have to chase down our engineers and architects for help. With multiple questionnaires coming in every week, we were drowning in work."
The traditional way of handling these reviews - manually writing answers and constantly interrupting engineers for help - was falling apart. Sales deals were slowing down because security reviews took too long. Engineers were getting frustrated with constant interruptions. Something had to change.
The breakthrough: Wolfia's AI agent
That's when Amplitude started using Wolfia's AI agent. Instead of Garrett writing each answer from scratch, the AI agent now handles the heavy lifting:
- The AI agent automatically processes security documentation, past responses, and institutional knowledge
- Builds a knowledge base that learns from each interaction
- Keeps documentation current without manual updates
- Handles complex security requirements effectively
"The sales team thinks it's magic," Garrett laughs. "They send me a questionnaire, and instead of waiting days for answers, they get everything back the same day. I just review what the AI agent wrote, make any needed tweaks, and we're done. It's completely changed how we work."
When our team member left, I thought I'd be buried in security questionnaires. Instead, Wolfia's AI agent helped me handle 4X our usual volume. The sales team thinks it's magic - they send in a questionnaire and get responses back the same day. I've gone from spending hours writing answers to just reviewing what the AI generates. It's completely transformed our security review process.
Liberating subject matter experts
Perhaps the most profound impact has been on Amplitude's technical teams. Senior engineers and architects who previously spent hours each week in security review meetings have reclaimed their time for strategic work:
- Engineering impact: Security architects now focus on advancing Amplitude's security infrastructure instead of questionnaires
- Compliance efficiency: Compliance experts maintain oversight without daily questionnaire distractions
- Knowledge capture: Subject matter expertise flows naturally through Slack conversations
The best part is how quickly we got started. We didn't have to prepare anything - Wolfia's AI agent automatically ingested all our existing content from policies, past questionnaires, our website, and even Slack conversations. Within a day, it was already handling questions that used to take our team weeks to answer. The sales team was shocked when they started getting responses back in hours instead of weeks. One of our sales leads called it 'impossibly fast.' Now the AI agent handles the heavy lifting, and I just review the answers to make sure everything is perfect.
How Wolfia's AI agent transforms work
Wolfia's AI agent works differently than traditional automation tools. It actively participates in the security review process:
- Continuous learning: Absorbs information from document uploads and conversations
- Contextual understanding: Adapts responses based on the specific context
- Integrations: Seamlessly connects with Slack, email, and other tools for easy access
Return on investment
Amplitude's investment in Wolfia's AI agent has delivered remarkable returns. The $200,000+ annual savings only tell part of the story. The team now handles 4X more security reviews with faster turnaround times and 95%+ accuracy. Security reviews that once took weeks now complete in hours, while engineers can focus on strategic work instead of questionnaires. The sales cycle has accelerated now that security reviews no longer cause delays.
A new chapter in security reviews
The transformation at Amplitude represents more than just process improvement - it signals a fundamental shift in how enterprises can approach security reviews. Wolfia's AI agent has demonstrated that maintaining high standards of accuracy doesn't require constant expert intervention or expanded teams.
Wolfia enables a future where security reviews enhance rather than hinder the sales process, where response quality improves with scale rather than degrading, and where subject matter experts can focus on innovation rather than repetitive questionnaires.
For Amplitude, this transformation has unlocked unprecedented efficiency: handling 4X their traditional year-end security review volume while actually reducing the burden on their technical teams. But perhaps most importantly, it has established a foundation for scaling security reviews that becomes more effective over time.