Data security
How long do you retain customer data after contract termination?
How to answer this security questionnaire question, with an expert response your security or GRC team can adapt.Expert answer
State a concrete post-termination retention window — commonly 30 to 90 days for customer-initiated export, followed by deletion from production systems and expiry from backups on a defined schedule. Confirm that deletion is certified on request and that the timeline is written into your data processing agreement rather than handled case by case.Answer every security questionnaire in minutes
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Do you encrypt data at rest and in transit?How do you handle customer data deletion requests?Do you maintain an inventory of all customer data?What is your data backup and recovery process?How do you secure data in development environments?Do you have a privacy policy that covers customer data usage?
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