What are your incident response SLAs by severity level?
How to answer this security questionnaire question, with an expert response your security or GRC team can adapt.
Built for GRC, customer trust and sales engineering teams.
Updated July 21, 2026
Expert answer
Publish severity-tiered response targets. For example, critical incidents acknowledged within 1 hour and worked continuously until contained, high within 4 business hours, and lower severities on defined business-day timelines. Distinguish internal response SLAs from customer notification commitments, and confirm both are documented in your incident response plan and measured against real incident data.
Answer every security questionnaire in minutes
Wolfia drafts accurate, cited answers to security questionnaires and RFPs from your existing documentation. See it work on your own questions.
Book an exploratory callRelated compliance questions
Take the waiting out of your sales cycle
See Wolfia answer your security questionnaires, RFPs, contract redlines and trust center requests. Unlimited seats and outcome-based pricing.
Book a demo