AI & ML
What controls prevent AI hallucinations from affecting business decisions?
How to answer this security questionnaire question, with an expert response your security or GRC team can adapt.
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Security questionnaire questions
Updated July 6, 2026
Expert answer
Ground model outputs in authoritative sources, require citations, and apply verification checks that flag unsupported claims before they reach a user. For decisions with business impact, keep a human reviewer accountable for the final call.
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Do you use any AI or machine learning in your product?How do you handle customer data used in AI features?Do you use third-party AI APIs (OpenAI, Anthropic, etc.)?What data is sent to AI service providers?Do you have an AI acceptable use policy?How do you prevent sensitive data from being included in AI prompts?
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