AI & ML

Do AI vendors have access to customer data?

How to answer this security questionnaire question, with an expert response your security or GRC team can adapt.

Built for GRC, customer trust and sales engineering teams.

Security questionnaire questions

Updated July 6, 2026

Expert answer

Clarify that AI vendors receive only the data required to serve a request and are contractually barred from using it for training or any other purpose. Confirm zero-retention or short-retention terms and that AI vendors are assessed through your third-party risk process.

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