AI & ML
How do you handle AI-generated content in your product?
How to answer this security questionnaire question, with an expert response your security or GRC team can adapt.
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Security questionnaire questions
Updated July 6, 2026
Expert answer
Explain where AI-generated content appears, how it is labeled, and what review or grounding controls ensure accuracy. Describe the safeguards that keep generated content from exposing one customer's data to another.
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Do you use any AI or machine learning in your product?How do you handle customer data used in AI features?Do you use third-party AI APIs (OpenAI, Anthropic, etc.)?What data is sent to AI service providers?Do you have an AI acceptable use policy?How do you prevent sensitive data from being included in AI prompts?
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