AI & ML
What data is sent to AI service providers?
How to answer this security questionnaire question, with an expert response your security or GRC team can adapt.
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Security questionnaire questions
Updated July 6, 2026
Expert answer
Describe the minimum necessary data sent to each AI provider and the fields you strip or redact before the call. Wherever possible, send de-identified or tokenized inputs and document that no more than the data required to fulfill the request leaves your environment.
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Do you use any AI or machine learning in your product?How do you handle customer data used in AI features?Do you use third-party AI APIs (OpenAI, Anthropic, etc.)?Do you have an AI acceptable use policy?How do you prevent sensitive data from being included in AI prompts?Can customers opt out of AI features processing their data?
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